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QuitSmoking.com Privacy Policy
Information We CollectWe recognize your right to confidentiality and are committed to protecting your privacy. We use the information that we collect on our web sites to provide you with the highest-quality shopping experience as well as related information.
Order Information
When you place an order, we will ask you for specific information
including your name, email address, mailing address, credit card number
and expiration date, as well as certain other information, as necessary
to complete your order and/or better serve you. Using your account
information, we will send you communications that we believe are
relevant to you, including questions about your order, order
confirmation, newsletters and emails. If you prefer not to receive
emails or other communications from us, you may opt-out of such
communications.
Other Information You Provide
We collect additional information that you choose to give us. For
example, you provide information to us when you complete surveys or
contest entry forms, submit information, sign up for special discounts
or coupons, communicate with us by email, phone or otherwise, provide
product reviews, or provide alternative delivery addresses.
Information Automatically Collected
We automatically receive and collect information whenever you visit
QuitSmoking.com, Inc. and other related (such as affiliate sites) web
sites. For example, like many web sites, we, or third-party service
providers, use "cookies" and obtain certain types of information when
your web browser accesses our web sites. This information includes the
Internet protocol (IP) address of your computer, your browser software
and operating system, your web server, the date and time you access our
site, session information (such as download errors and page response
times), information about your viewing, search and purchase history and
information about the referring URL and the URL pathway to, through, and
from our web sites. We use this information to monitor the usage and
performance of our site, to enhance our customers' search and shopping
experiences and to determine aggregate information about our user base
and usage patterns.
Information From Third Parties
If we receive updated account information from third parties, we may
revise your account for you so that we can efficiently process your
orders, deliver your packages or otherwise communicate with you. For
example, we may receive updated customer address information from our
shippers or from third parties.
Sharing Your Information with Third Parties
We protect all of your information against unauthorized access or
release. We share your personal information with third parties as
follows:
- Agents - We may enter into agreements with other companies or individuals to perform functions on our behalf. These functions may include sending promotional emails on our behalf to such companies' customers; serving advertisements on our behalf, analyzing data; providing marketing assistance; processing credit card or debit card payments; and fulfilling and delivering orders. These companies and individuals have access to only to information necessary to perform their functions. They are not allowed to use the information for any other purpose and are contractually obligated to maintain the confidentiality and security of the information. We may share non-personal, summary, or aggregate customer data with partners and other third parties.
- Sale or Transfer of Business - We may buy or sell one or more web site, store or assets. In such transactions, customer information is typically one of the transferred business assets. Should QuitSmoking.com, Inc. or substantially all its assets be sold, customer information will be one of the transferred business assets.
- Compliance with Law; Protection of Rights, Property or Safety - We will disclose account and other personal information when we believe that disclosure is necessary to comply with the law, to enforce or apply our Terms of Use or other policies or user agreements, or to protect the rights, property, or safety of QuitSmoking.com, Inc.., our users, or others.
Other than as set out above, you will receive notice when information about you might go to third parties, and you will have an opportunity to choose not to share the information.
Security
When you place an order online, your personal information and credit
card or debit card information are encrypted using SSL encryption
technology before being transmitted over the Internet (unless you opt to
use a non-encrypted order method due to a browser that does not support
encryption). We use SSL technology to prevent your information from
being intercepted or stolen during transmission to QuitSmoking.com,
Inc., and/or third-party service providers. Your credit card information
is always stored in a restricted-access database. Our shopping cart
system is provided by a third-party company, which securely stores your
information and credit card details, and shares your information only
with QuitSmoking.com, Inc.
Cookies
To personalize and improve your shopping and browsing experience at
QuitSmoking.com, we use a feature on your web browser called a "cookie."
Cookies are small files that your Web browser places on your computer's
hard drive. We use cookies to let us know that you are a prior customer
and/or site visitor to retrieve certain information previously provided
by you to us, so that you do not need to re-enter this information every
time you shop at the site. Cookies also let us know how you found us
(for example, through a particular web site or advertisement).
Cookies help our shopping cart system work better, but are not required
to complete a purchase.
Web Beacons
We may contract with third party companies to help us provide better
service, and to provide advertising and to measure advertising
effectiveness. Some of these companies use so-called web beacons (also
known as action tags or single-pixel gifs). A web beacon is a
transparent graphical image that is placed on a web page and signals
when a user has visited that page. A web beacon contains NO personal
information. No information that is personally identifiable to you is
transmitted to the third party using the web beacon. The third party is
required to protect the privacy of the information it receives using web
beacons or cookies and is not allowed to use the information it receives
for any purpose beyond what is necessary to assist us. Also, we may use
web beacons with the emails we send to our customers and email
subscribers, to determine whether and when the images in our email were
viewed (allowing us to determine if the email was opened). This
information may aggregated and used to determine the effectiveness of
our email messages.
Children
The QuitSmoking.com, Inc. web sites do not sell products for purchase by
children. If you are under 18, you may use the QuitSmoking.com and
related web sites only with the permission and supervision of a parent
or guardian.
Unsolicited Email (SPAM)
Your privacy is very important to us. Be assured that, in accordance
with this privacy policy, QuitSmoking.com, Inc. does not sell or
distribute our customer list to third parties. You should be aware,
however, that computer viruses or other marketers can sometimes
"harvest" your email address directly from your computer or another
person's address book or even obtain your email address through programs
that automatically search web pages and email traffic for email
addresses.
Linked and Third-Party Web Sites
The QuitSmoking.com, Inc. web sites may contain links to and from other
sites operated and maintained by separate companies. We have no
responsibility for linked web sites (including the web sites of
participants in our affiliate program) and provide these links solely
for the convenience and information of our visitors. The privacy
policies of these sites may differ from our policy, so you should always
review the privacy policy of each linked web site you visit.
Your Consent
By using the QuitSmoking.com web site (including through our customer
service phone number), you consent to the collection, use, and
disclosure of information by QuitSmoking.com, Inc. and to the terms of
this privacy policy. We reserve the right to modify or amend this policy
at any time. If we ever change our privacy policy, we will post any
changes on this page so that you are always aware of the information
that we collect, how we use it, and under what circumstances we disclose
it.
Comments?
We welcome your feedback. If you have questions or comments about our
privacy policies, please email us at
info@quitsmoking.com or write
us:
QuitSmoking.com, Inc.
3675 Glennvale Ct
Cumming, GA 30041
USA
Last modified: 7/26/2004